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Signing in to FreshService
FreshService uses something called "SSO" or Single Sign On.
This means when you click "Sign in
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How to clear your browser cache in Edge
In Edge, click the 3 dots in the top right hand corner
Click Settings
Click the "Privacy,
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Capita Upgrade Info (2023 Version)
Complexity
Medium
Time
10 Minutes + 2 Restarts
Before starting this upgrade, please ensur
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FortiClient Upgrade (2024)
Complexity
Low
Time
10 minutes + 1 restart
Please read through and familiarise yo
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Accessing Freshservice Externally
Fresh service can be accessed without going through the staff portal or being connected to the VPN.
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Setting up MFA
If you are seeing this page after clicking the link in the above email, you will need to foll