Setting up MFA
If you are seeing this page after clicking the link in the above email, you will need to follow the below instructions to install the MFA token on any mobile phone, work or personal, Android or iOS.
Before you start, open the QR code in email you received in preparation for scanning with the app in the below steps.
For a TMBC Android click here
For a Personal Android click here
For a TMBC iPhone click here
For a Personal iPhone click here
Work Android
Unlock the phone, then pull up to access your Apps list and select the Work tab at the bottom
Please note, FortiToken may already show as installed here. If it does, skip forward to this step
Open the Play Store and scroll down to the FortiToken app.
Tap on it and press Install
Once installed, press Open
Once the app is open, select the “Scan Barcode” button at the bottom, then point the camera at the QR code from the previous steps and it will activate.
Once that has been done you will see the following screen.
When you see this you have completed the set up. Click here to see how MFA works.
Personal Android
Unlock your phone and navigate to the Play Store, then tap it to open.
Once open, search for “FortiToken” and select “FortiToken Mobile”
Tap on Install
Once the app is open, select the “Scan Barcode” button at the bottom, then point the camera at the QR code from the previous steps and it will activate.
Once that has been done you will see the following screen.
When you see this you have completed the set up. Click here to see how MFA works.
Work iPhone
Unlock your iPhone, check your app list to see if FortiToken is already installed. If it is, skip forward to this step.
Navigate to the App Store
When the App Store is open, select the search bar at the top and search for "FortiToken"
Then press "Search"
Select "FortiToken Mobile" as pictured below and press "Get"
Once the app is installed, open it up and press "Scan Barcode" at the bottom
Press "OK" on the permission popup that appears, then point the camera at the QR code from the earlier step.
Your screen should then look similar to the below.
The setup is now complete. Click here to see how MFA works.
Personal iPhone
Navigate to the App Store
When the App Store is open, select the search icon in the bottom right hand corner.
Type in FortiToken then select "GET" on the FortiToken Mobile app
Once the app is installed, open it up and press "Scan Barcode" at the bottom
Press "OK" on the permission popup that appears, then point the camera at the QR code from the earlier step.
Your screen should then look similar to the below.
The setup is now complete. Click here to see how MFA works.